All Online Services
Ask a question to 311
- Service InformationHave a general question? Send 311 a message and receive and answer by email.
Barrier Maintenance
- Online FormRequests for maintenance of guiderails, retaining walls, fences, or railings.
Cemeteries
- Online FormReport on damaged headstones, fallen over headstones, grave depressions, or general cemetery inquiries. HRM Owned cemeteries only.
Crosswalks
- Online FormRequests for new crosswalks, crosswalk repairs, or crosswalk painting.
Curb and/or Gutter Maintenance
- Online FormRequests for repairs on curbs or gutters
Deceased Animals
- Online FormReport issues on deceased animals or marine life on HRM Property, including parks, playgrounds, and fields.
Drainage Infrastructure Maintenance or Repair
- Online FormReport issues related to repair or maintenance of drainage assets (where flooding is not currently happening). Examples include culverts, ditch, street drains, catch basins, other.
Flooding Requests
- Online FormReport active incidents of flooding; catch basins, water running into the street, culverts and ditches.
Graffiti Removal
- Online FormRequests to have graffiti removed.
Illegally Parked Vehicle
- Online FormReport illegally parked vehicles.
Obstructions
- Online FormReport anything impeding the flow of traffic or pedestrians such as MVA debris (including fluids from the vehicle), garbage bags, temporary signs, shopping carts.
Problem Plants, Insects, and Animals
- Online FormReport issues with problem plants, bugs, or invasive species.
Report a crime to Halifax Police
- Online ServiceReport a minor crime to Halifax Regional Police. If a crime is in progress, call 911.
Report a missing animal
- Service InformationReport your missing pet.
Report a pothole or sinkhole
- Online FormReport a pothole or sinkhole on a municipal street or sidewalk. If you are reporting potholes on a 100 series highway, please contact NSTAT at TPWPAFF@novascotia.ca
Report a problem with a streetlight
- Online FormReport an issue with a streetlight on a municipal street, park, or open space.
Report an issue with a community sign
- Service InformationReport a maintenance issue with a "Welcome to the Community" sign.
Report litter in parks and fields
- Online FormReport litter, broken glass and overflowing waste bins in municipal parks, playgrounds or athletic fields.
Report litter on streets or sidewalks
- Online FormReport litter or overflowing waste bins on municipal streets, sidewalks, paths, walkways, between streets or in ditches.
Request repairs (parks & playgrounds)
- Online FormReport damage to something in a municipal park, playground, or field.
Road Shoulder
- Online FormRequests for maintenance of road shoulders (pothole, washouts, cracking)
ROW bench
- Online FormRequests for new ROW Benches or Bench Repairs.
ROW Services General Inquiries
- Online FormReport issues about activity in the ROW or roadside memorials. Report general ROW inquiries regarding obstructions or placement of containers/excavation equipment.
Snow Damage
- Online FormReport damage to HRM Property such as vehicles, buildings, sidewalks, curbs, grass, trees, shrubs, gardens, etc.
Street Sign Missing or Damaged
- Online FormReport missing or damaged street signs.
Traffic Calming
- Online FormRequests for traffic calming measures.
Trees
- Online FormRequest work pertaining to tree pruning, tree removal, tree planting, and stump removal, and/or report tree vandalism (illegal cuts or pruning).
Walking Surface Maintenance
- Online FormRequests for maintenance of sidewalks, pedestrian ramps at intersections/crosswalks, tactile plates, street to street walkways, marked crosswalks or stairs.